Behavioral Health Consultant (LPC, LMFT, LCSW, PsyD, PhD)

POSITION SUMMARY:

Provides integrated behavioral healthcare in a person-centered primary care home. Acts as an extension of the physician providing consultation on mental health and addiction, brief therapy intervention, referral and coordination of care, and psycho-education. This position provides services to a diverse population across the Lifespan as part of a multi-disciplinary team.

CORE JOB RESPONSIBILITIES:

Direct Patient Care

• Works with other members of primary care team to assess, treat, and manage patients with chronic behavioral, physical, and social conditions efficiently and effectively within an integrated behavioral health care model.
• Assists in the development of patient care plans to prevent further psychological or physical deterioration through referrals and moment-to-moment consultation.
• Directs individual and crisis intervention within behavioral health care model.
• Works with primary care team to coordinate specialty mental health care when needed.
• Assists in execution of clinical assessments such as SBIRT.
• Deliver patient care within HRSA services scope and approved locations, encompassing patient homes, community-based sites, and providing home-based care when necessary and in adherence to defined services and safety protocols. Local travel required.

Education

• Educates patients, families, and clinical staff in techniques related to self-care.
• Conducts group classes and group visits to promote skill building, education, and improved health for the patient.

Standards of Practice

• Uses current evidence-based guidelines in creating diagnostic and treatment plans.
• Provides care which reflects health care cost consciousness and addresses social determinants of health.
• Effectively utilizes team-based care model, leveraging expertise of all members of multi-disciplinary team.
• Acts as patient educator, leveraging tools (e.g. EHR, on-line resources, written materials, MY Chart messages, etc…) to effectively communicate information with patients regarding diagnoses, treatment options, disease prevention, safe health behaviors, self-care skills, and health promotion.

Documentation/Indirect patient care

• Maintains accurate electronic health records of patients and completes documentation in timely manner.
• Reflects critical thinking and follows BHC template in visit documentation.
• Consistently documents patient contact outside of schedule visits, utilizing “patient touches”.
• Responds to patient telephone calls and MyChart messages in a timely manner.
• Accurately codes patient charts to ensure correct billing.

SUPPORTING JOB RESPONSIBILITIES:

• Adheres to highest standards of clinical practice, ethics, and professionalism at all times.
• Attends and participates in Quality Improvement activities.
• Complies with all policies, procedures, guidelines, and workflows.
• Performs safe work practices to protect the health and safety of employees and patients per OSHA regulation.
• Protects individually identifiable health information per HIPAA regulation.
• Documents accurately within EMR in a timely fashion per system standards.
• Completes all required compliance training within the established timeline.
• Utilizes the incident reporting system as needed.
• Utilizes annual CME benefit.
• Attends meetings, team huddles and assigned trainings; is responsible for reviewing information from missed huddles/meetings/trainings.
• Participate in peer review, quality assurance, provider meetings and other clinical duties as assigned.
• Provide assistance in the efforts to grow Behavioral Health services in the organization as required.

COMPETENCIES:

Accountability:  Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad; has an ability to identify strengths and developmental opportunities and leverages insight to make adjustments to improve their effectiveness; courage to have the difficult conversation.

Championing Patient Needs:  Provides timely and professional care to patients; acts as patient advocate both within Mosaic system and within community as a whole; is responsive to patient needs and requests; has patient-centered approach, considering the specific needs of the patient when making care decisions.

Communicating Effectively:  Shares information.  Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message.

Decision Making/Judgment:   Approaches problems and decisions methodically and objectively; involves others as needed; uses sound judgment in making decisions and understanding the impact to themselves, customers, their team, and the organization; conducts the appropriate analysis to identify the symptoms and root cause of issues; makes timely decisions.

Clinical/Technical Skills:  Demonstrates good clinical acumen leveraging evidenced based medicine; utilizes resources and tools such as “Up to Date” or “Choosing Wisely” to determine most appropriate treatment for patients; practices medicine within appropriate medical guidelines within their scope of practice, e.g. family practice, internal medicine, pediatrics, etc.;  consults with specialists as appropriate to patient needs; understands when and how to apply a multi-disciplinary approach to managing medical and psycho-social conditions.

Showing Caring and Understanding:  Shows empathy toward challenges, concerns and problems faced by others; takes a tolerant and patient approach with people who are struggling with difficult challenges; helps to put people at ease and make them feel more comfortable.

Solving Complex Problems:  Effective at thinking through complex problems and information, using traditional and innovative approaches, to identify effective solutions. Seeks to accept and build off the ideas of others for solutions others may not have considered.

Supporting Mosaic Mission:  Actively supports Mosaic’s mission and values; uses individual skills to add value to the mission of improving “the health and well-being of the individuals, families and communities”; aligns actions around organizational goals; gives priority to organizational mission and value when making decisions.

Teamwork:  Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.

QUALIFICATIONS:

Provisional

• Master’s Degree
• Experience delivering behavioral health services to medically underserved populations and cultural competency in a team-based care model preferred.
• Oregon Driver’s License required

LCSW/LMFT/LPC

• Master’s Degree
• LCSW, LPC, LMFT licensure required
• Experience delivering behavioral health services to medically underserved populations and cultural competency in a team-based care model preferred.
• Oregon Driver’s License required 

PhD/PsyD

• Doctorate Degree
• PhD/PsyD licensure required
• Experience delivering behavioral health services to medically underserved populations and cultural competency in a team-based care model preferred.
• Oregon Driver’s License required

Skills & Knowledge:  Knowledge of methods around behavioral medicine and evidence-based treatments for medical, mental health and substance use conditions. Plans and provides psychological assessment and diagnosis in a primary care setting with brief psychotherapeutic interventions as needed. Advises and consults primary care providers and team members. Ability to triage and refer for specialty mental health services. Knowledge of psycho-pharmacology and the problems and dynamics in treating medically underserved populations. Knowledge of general medical practice models and processes such as office procedures, medical records, health insurance, etc. Skilled in support group organization, facilitating, as well as educating.  Ability to work as successful primary health care team member. Ability to be comfortable in role as consultant and resident BH specialist. Execute evidence-based brief interventions. Ability to design and implement clinical protocols for treatment of selected behavioral conditions. Ability to make quick and accurate assessments of behavioral health conditions. Interest in gathering, tracking and presenting outcome data. Expertise in trauma-informed, culturally sensitive substance abuse and mental health treatment. Be knowledgeable of local and state resources. Be able to work with patients from infancy to geriatrics. Comfort with electronic medical records and charting. Flexible and able to assess and triage on the spot demands of medical staff. Ability to train and teach effective behavioral health interventions and integrated health model to medical practitioners.